The CRM online tool for your sales department

All functions for good CRM in one place. Comprehensible, online, accessible design.

Increase your sales success with our CRM online tool

Customer Relationship Management (CRM) is a central task in every service company. The bigger your company, the bigger the task. This is why many companies entrust their CRM processes to a software tool. There are many reasons for this, but by far the most common is the gain in efficiency. With suitable CRM software, you can outsource support tasks and increase the proportion of revenue-relevant activities.

Studies show that a whole range of improvements can be achieved with a CRM online tool such as projectfacts:

projectfacts is an intelligent CRM online tool that provides you with comprehensive support for your sales work. We are happy to help and advise you in digitizing and optimizing your sales processes.

Advantages of the CRM tool for your company

Sales team

The higher degree of automation enables sales staff to shorten their sales cycles. As a result, more sales opportunities can be generated in the same period of time. By supporting your sales staff with customer care and campaign planning, for example, the CRM online tool also increases the quality and accuracy of sales activities. This increases the conversion rate of your leads in the sales funnel.

Sales Manager

Sales managers benefit from generally higher efficiency in sales because a larger proportion of working time is relevant to sales. This not only reduces sales costs. If sales employees can spend more time with their customers, the overall quality of customer relationships also increases. Thanks to a comprehensive reporting system within the CRM software, you can precisely track your successes and identify weaknesses.

Management

For the management, the benefits of a CRM system are primarily expressed in better sales figures and a larger market share. In addition, the sales successes are offset by cost savings due to more efficient personnel deployment. The consequence is a general increase in the profitability of your sales department. This is also reflected in an accelerated cash flow. The management also benefits directly from the advantages of a CRM tool.

Highlights of the online CRM software

Analyze your customers

Customer management

Our CRM online tool provides you with the right tool for maintaining contacts. All the information you have about a potential customer is collected in customer folders: Inquiries, offers as well as meeting notes. Follow-ups help your sales team to keep track of every contact.

The ABC analysis helps you to set the right priorities for your customers. It is calculated in real time in projectfacts and you can immediately see which customers are particularly valuable.

The sales funnel in the CRM software helps you to maintain an overview. You can see which prospective customers are currently in which sales phase.

The digital customer file

Contact management

Good, correct and up-to-date information is the basis of good customer management. With the integrated CRM online tool from projectfacts , you can enter the contact details of your customers, potential customers, suppliers, applicants and employees once centrally and access them anywhere.

projectfacts not only offers pure contact data. You also receive all the information that the system can find about a contact: Appointments, tickets, e-mails, quotations, invoices and much more. For example, customer-specific price lists, contracts and SLAs.

Take off with the CRM software from projectfacts!

Generate maximum impact with a minimum of effort. Efficient sales with the CRM tool from projectfacts gives you the optimum basis for effective sales.

Newsletter, mail merge & more

Campaign management

Our CRM tool digitizes and optimizes your sales processes. Whether newsletters, form letters or phone calls.

With projectfacts, you can comprehensively plan, monitor and control your marketing and sales campaigns. Mailings, for example, can be sent directly from the CRM tool.

Follow-ups remind your sales team of specific tasks and next steps. This means that no relevant information and actions within your campaigns are neglected. Thanks to automatic reminders, your sales team always has an overview – without having to constantly make an active effort.

Effective acquisition

Sales management

As we all know, it all starts with acquiring new customers. With projectfacts, you can systematically track contacts. This means you never miss a potential lead for your sales work.

You also have the option of creating individual sales funnels. Always keep track of where your prospects are in the sales process.

A key account system automatically assigns a contact person within your company to each customer. The key account manager receives all the necessary information about their customers at a glance. This enables them to respond to inquiries immediately and competently.

Exploiting potential

Sales planning

With a large number of sales opportunities running in parallel, good planning is the be-all and end-all. Our CRM tool makes sales planning as easy as possible by providing you with all the relevant information directly at your fingertips.

Thanks to numerous customizable reports, you can make your planning data-driven and in real time. This puts an end to the days when sales was purely a “gut job”. The CRM tool shows you quickly and clearly where there is potential.

You can also generate quotes and orders directly from the software. All the necessary data and information is entered automatically. This allows you to create professional quotations with a minimum of effort but maximum impact.

“With projectfacts, we have found a solution that reliably supports us in the consulting business across the entire value chain and all processes and significantly increases efficiency.”

Automate your sales processes with our CRM online tool

A side effect of extensive sales work is that it entails a lot of documentation work. In practice, this means that sales employees often spend half of their working time on internal documentation. As a result, they only have the other half of their working time available to devote to the actual core task: Looking after customers. This ratio is particularly unfavorable for key account managers, as they are supposed to be the mouthpiece between the customer and the company.

Instead, they are occupied with internal administrative tasks. However, these are often small-scale and time-consuming. All in all, a lot of time and money is lost for your sales work. This is exactly where our CRM tool comes in. projectfacts is designed to automate routine processes. This reduces the amount of manual work to a minimum. Thanks to the integrated CRM system and intelligent links, projectfacts can take on a variety of tasks:

Our CRM tool helps you to automate sales processes so that your employees are relieved of administrative tasks. Instead, they can concentrate on what is most profitable for your company: looking after customers.

Manage your sales with the CRM tool

Get the best out of your sales. With projectfacts, you have the perfect basis for optimizing your sales process and making it more efficient. Get started right away!