Software for IT companies
projectfacts is the software solution for IT companies to plan customer projects and to manage and invoice support.
Efficient and structured day-to-day work with our ERP software
As an IT company, are you looking for a tailor-made software solution for your company that will help you optimize your time recording and ticket system, for example?
projectfacts is perfect for IT service providers, software providers, system houses and many more. projectfacts is an all-in-one software for IT companies. It offers you all the important functions you need to make your company even more successful:
- Invoice customer projects, subscription and maintenance contracts easily online.
- Project management turn customer orders directly into projects and process them effectively.
- Ticket system Manage support & helpdesk with professional ticket management.
- Time recording Easily record and bill times for projects & tickets online.
Our word is not enough for you? Read more about the experiences of our customers in the Success Story from kühn & weyh Software GmbH!
“projectfacts is the billing basis for a large part of the consulting turnover at kühn & weyh.
It is a very strategic tool for us.”
– Jochen Schorn, Project Manager at kühn & weyh Software GmbH
Highlights of the software for IT companies
Online project management
Whether it’s a development project or consulting services, with online project management in projectfacts you can master both. Plan your projects in a classic or agile way and distribute your team resources for long-term projects. This allows you to keep track of your projects at all times and bring them to a successful conclusion. Use projectfacts to skillfully delegate your team’s tasks and establish a link between the different departments.
Powerful ticket system
IT service providers receive many customer inquiries and support requests, which must always be kept in view and processed efficiently. The ticket system ensures that you can easily structure and prioritize tasks. Thanks to the complete link with project management, you can assign feature requests correctly and process them effectively. The ticket system speeds up your work processes, allowing you to complete each stage of work more quickly.
Fast time recording
With projectfacts, you can always record working times online exactly where they occur. Book directly during ticket processing for support & helpdesk or record times per work package for your customer projects – even using a stopwatch. Book an entire week? No problem. Or simply use the mobile web app.
Flexible online billing
Thanks to the connection with project management, you always know when you can invoice your projects. The online invoice also controls your term contracts for support, maintenance or licenses. Good support should be paid for – which is why you can also invoice tickets directly with the software. Enjoy further benefits such as the automatic creation of e-invoices from items or the creation of cost elements from rules and thus optimize invoicing by making it automated and less prone to errors.
More than 10,000 users and over 80 IT companies
already successfully rely on projectfacts
Join our satisfied customers and test the software for your company.
