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Agency software in the cloud

The agency software for professional agencies. CRM, project management, invoicing and time recording – all in one system.

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Efficiently handle customer projects using a ticket system and make agency success measurable

As an agency, your work is agile and customer-oriented. You have to manage projects lasting months and flexible requirements at the same time. Capacities in the team shift and need to be skillfully distributed across your projects. It is only possible to roughly estimate how much time has been spent on a specific customer project and how profitably projects are completed.

With projectfacts, the agency software, agencies can record their time to the minute and allocate it to the corresponding projects. The online agency software supports you as an agency in optimally deploying your resources, successfully managing projects and completing customer orders as profitably as possible.

Time recording, ticket system, invoicing and much more.

An agency software enables numerous processes to be digitized, optimized and streamlined. Starting with internal and external communication using an effective ticket system, through quotation calculation and creation, time recording to customer invoicing.

Your all-in-one agency software

projectfacts has made it its mission to relieve agencies of all business processes. That's why you can also use the agency ERP software to support sales and integrate all internal processes, such as HR and quality management . This means you only need one software instead of many individual tools.

How you can benefit from agency software

Automate processes and relieve employees of everyday tasks

With online agency software you create knowledge and transparency in your team

Resources can be optimally allocated and better utilized

Make success measurable so that you can repeat it

Intelligent workflows help your team to handle processes efficiently

Tasks, appointments and to-dos are no longer forgotten

How projectfacts can help agencies in practice is best explained by our customer. Read the reference from fundus GmbH itself!

"After a good year with projectfacts, our conclusion is that we would do it again. I would particularly like to praise the very dedicated support and the fact that projectfacts is being substantially further developed." – Fundus GmbH, Martin Funke, Managing Director
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Highlights of the agency software

Time recording | projectfacts

Record and bill times

A common problem in agencies: services are not billed in full and margins are too small as a result. With the projectfacts agency software, you can remedy this. Thanks to the simple and intuitive time recording, your employees can easily book time on their projects. Whether via web app on the smartphone or on the PC in the office or home office.

You can verify, countersign and invoice recorded times internally and with the customer using automatically generated activity reports. The various analysis options give you an insight into the success of your projects and show you where you can bill more in future.

More on time recording
Agile working | projectfacts

Boards for agile working

projectfacts provides you with digital boards for your task management and project work. Regardless of whether you want to work according to Scrum, Kanban or your own agile method: The boards can be freely configured according to your requirements and provide you with optimum support. Thanks to the integrated solution, numerous elements from projectfacts can be pinned directly to your board: these include tickets, contacts, files, appointments or work packages from projects.

Prioritize and distribute tasks quickly and easily. Boards help you to react flexibly to changes in plans and new tasks. Do you prefer a classic approach? Then use the full scope of projectfacts project management for your agency.

More on project management
Finances | projectfacts

Create offers and manage orders

With projectfacts, you can create convincing quotations in your CI in no time at all. Store standard services in the item catalog and access templates and price lists to write quotes quickly and easily. After the successful pitch, it's time to invoice the work in the customer project.

Simply specify the desired billing method (e.g. monthly, with deductions or flexible according to progress). projectfacts will automatically notify you when new amounts can be billed. The agency software also takes hourly rates and surcharges into account. Convince yourself of our solution for your invoicing.

More on invoicing
Ticket system | projectfacts

Support via ticket system

Mail inboxes quickly become confusing when there are many requests and several people working on them. A ticket system such as the projectfacts agency software is more suitable. This allows requests to be divided into different channels and directly assigned to an agent.

Thanks to the ticket ID, the subsequent communication automatically ends up in the appropriate ticket and can therefore be found quickly and easily. Combine tickets with a board to plan and distribute tasks effectively. If desired, tickets escalate after a certain time and then become accessible to the rest of the team – practical in the event of vacation or illness.

More on the ticket system

Start your first project and get to know the agency software projectfacts

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Why you should rely on projetfacts

25+

Years of experience

20,000+

Satisfied users

100%

Made & Hosted in Germany

Frequently asked questions

What is projectfacts as agency software?
projectfacts is an all-in-one agency software in the cloud that combines CRM, project management, invoicing, time recording and a ticket system in one system. This means agencies only need one software instead of many individual tools and can handle almost all internal and external processes digitally.
Which processes can I digitize with the agency software?
From internal and external communication via a ticket system, through quotation calculation and creation, time recording to customer invoicing, numerous processes can be digitized, optimized and streamlined. Sales, HR and quality management can also be integrated.
How does projectfacts help to complete projects profitably?
With simple time recording, employees book their times directly on projects – via web app on the smartphone or PC. Via automatically generated activity reports, you invoice services in full, and the analysis options show the success of your projects as well as unused billing potential. More under time recording.
Does the agency software support agile working?
Yes. Digital boards are available for task management and project work – whether according to Scrum, Kanban or your own method. The boards are freely configurable, and you can pin tickets, contacts, files, appointments or work packages directly to them.
How do I create and manage quotes and orders?
You create quotes in no time at all in your CI, store standard services in the item catalog and access templates and price lists. For billing, you specify the method – e.g. monthly, with deductions or flexibly according to progress; hourly rates and surcharges are automatically taken into account by projectfacts. More under invoicing.
How does customer support work via the ticket system?
Instead of confusing mail inboxes, you divide requests via the ticket system into different channels and assign an agent directly. Via the ticket ID, the communication automatically ends up in the appropriate ticket. If desired, tickets escalate after a certain time – practical in the event of vacation or illness.
Why should agencies rely on projectfacts?
projectfacts brings more than 25 years of experience and over 20,000 satisfied users and is developed and hosted in Germany (Made & Hosted in Germany). How projectfacts helps agencies in practice is shown, among other things, by the reference from fundus GmbH.