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Agency software in the cloud

The agency software for professional agencies. CRM, project management, invoicing and time recording – all in one system.

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What is agency software?

Agency software brings project management, time recording, invoicing and CRM for agencies together in a single solution. Instead of connecting many individual tools, advertising, digital and creative agencies use it to manage their customer projects, resources and billing centrally in one place.

projectfacts is one such all-in-one agency software from Germany: as an ERP for agencies, this software for advertising agencies connects all relevant processes in one system, is GDPR-compliant and 100% Made & Hosted in Germany. This lets agencies work with their data securely and keep an eye on the success of every project at all times.

Efficiently handle customer projects using a ticket system and make agency success measurable

As an agency, your work is agile and customer-focused. You have to manage projects lasting months and flexible requirements at the same time. Capacities within the team shift and need to be skilfully distributed across your projects. You can only roughly estimate how much time has actually gone into a specific customer project and how profitably projects are completed.

With projectfacts, the agency software, agencies can record their time precisely and allocate it to the relevant projects. The online agency software supports you as an agency in deploying your resources optimally, managing projects successfully and completing customer orders as profitably as possible. Across industries, you can also find the right starting point via the software for service providers.

Time recording, ticket system, invoicing and much more.

An agency software allows numerous processes to be digitised, optimised and streamlined. Starting with internal and external communication through an effective ticket system, through quotation calculation and creation, time recording, all the way to customer invoicing.

Your all-in-one agency software

projectfacts has made it its mission to relieve agencies across all business processes. That is why you can also use the agency ERP software to support sales and integrate all internal processes, such as HR and quality management . This means you only need one software instead of many individual tools.

How you can benefit from agency software

Automate processes and relieve employees of everyday tasks

With online agency software, you create knowledge and transparency in your team

Resources can be allocated optimally and better utilised

Make success measurable so that you can repeat it

Intelligent workflows help your team to handle processes efficiently

Tasks, appointments and to-dos are no longer forgotten

How projectfacts can help agencies in practice is something our customers can tell you best. Read the reference from fundus GmbH for yourself now!

"After a good year with projectfacts, our conclusion is that we would do it again. I would particularly like to praise the very dedicated support and the fact that projectfacts is being substantially further developed." – Fundus GmbH, Martin Funke, Managing Director
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Highlights of the agency software

Time recording | projectfacts

Record and bill times

A common problem in agencies: services are not billed in full, and margins end up too small as a result. With the projectfacts agency software, you can put that right. Thanks to the simple and intuitive time recording, your employees can easily book time onto their projects. Whether via the web app on a smartphone or on the PC in the office or home office.

Using automatically generated activity reports, you can verify recorded times internally and with the customer, have them countersigned and invoice them. The wide range of analysis options gives you insight into the success of your projects and shows where you can bill more in future.

More on time recording
Agile working | projectfacts

Boards for agile working

With projectfacts, you have digital boards available for your task management and project work. Whether you want to work according to Scrum, Kanban or your own agile method: the boards can be configured freely to your requirements and give you optimum support. Thanks to the integrated solution, numerous elements from projectfacts can be pinned directly onto your board: these include tickets, contacts, files, appointments or work packages from projects.

Prioritise and distribute tasks quickly and easily. Boards help you to react flexibly to changes in plans and new tasks. Do you prefer a more classic approach? Then make full use of projectfacts project management for your agency.

More on project management
Finances | projectfacts

Create quotations and manage orders

With projectfacts, you can create convincing quotations in your CI in no time at all. Store standard services in the item catalogue and draw on templates and price lists so that you write quotes quickly and easily. After a successful pitch, it comes down to billing the work in the customer project.

Simply set the desired billing method (e.g. monthly, with instalments or flexibly according to progress). projectfacts then automatically notifies you when new amounts can be billed. The agency software also takes hourly rates and surcharges into account. See our solution for your invoicing for yourself.

More on invoicing
Ticket system | projectfacts

Support via ticket system

Mail inboxes quickly become cluttered when many requests come in and several people are working with them. A ticket system like that of the projectfacts agency software is better suited. It lets you divide requests into different channels and assign them directly to a handler.

Thanks to the ticket ID, the subsequent communication automatically lands in the matching ticket and can therefore be found quickly and easily. Combine tickets with a board to plan and distribute tasks effectively. If you wish, tickets escalate after a certain time and then become accessible to the rest of the team – handy in the event of holiday or illness.

More on the ticket system

Start your first project and get to know the projectfacts agency software

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Why you should rely on projectfacts

25+

Years of experience

20,000+

Satisfied users

100%

Made & Hosted in Germany

Frequently asked questions

What is projectfacts as agency software?
projectfacts is an all-in-one agency software in the cloud that combines CRM, project management, invoicing, time recording and a ticket system in one system. This means agencies only need one software instead of many individual tools and can handle almost all internal and external processes digitally.
What is the best agency software?
The best agency software covers all central agency processes in one system instead of connecting several individual tools. projectfacts combines CRM, project management, time recording, invoicing and a ticket system as an all-in-one solution, is GDPR-compliant and is 100% developed and hosted in Germany. This lets agencies keep capacity utilisation, budgets and project success centrally in view.
Which software is suitable for advertising agencies?
For advertising agencies, the right software is one that connects creative projects, time recording and billing and supports agile working. As an ERP for agencies, projectfacts maps the entire process from quotation calculation through digital boards to project-accurate invoicing, making it a fit for advertising, digital and creative agencies of any size.
Which processes can I digitise with the agency software?
From internal and external communication via a ticket system, through quotation calculation and creation, time recording all the way to customer invoicing, numerous processes can be digitised, optimised and streamlined. Sales, HR and quality management can also be integrated.
How does projectfacts help to complete projects profitably?
With simple time recording, employees book their time directly onto projects – via web app on a smartphone or PC. Using automatically generated activity reports, you invoice services in full, and the analysis options show the success of your projects as well as unused billing potential. More under time recording.
Does the agency software support agile working?
Yes. Digital boards are available for task management and project work – whether according to Scrum, Kanban or your own method. The boards are freely configurable, and you can pin tickets, contacts, files, appointments or work packages directly onto them.
How do I create and manage quotations and orders?
You create quotations in no time at all in your CI, store standard services in the item catalogue and draw on templates and price lists. For billing, you set the method – e.g. monthly, with instalments or flexibly according to progress; hourly rates and surcharges are taken into account automatically by projectfacts. More under invoicing.
How does customer support work via the ticket system?
Instead of cluttered mail inboxes, you divide requests via the ticket system into different channels and assign a handler directly. Via the ticket ID, the communication automatically lands in the matching ticket. If you wish, tickets escalate after a certain time – handy in the event of holiday or illness.
Why should agencies rely on projectfacts?
projectfacts brings more than 25 years of experience and over 20,000 satisfied users, and is developed and hosted in Germany (Made & Hosted in Germany). How projectfacts helps agencies in practice is shown, among other things, by the reference from fundus GmbH.