Projects, times, invoicing, CRM, tickets and HR – in one software instead of ten isolated solutions. projectfacts maps your established workflows, improves them and automates whatever recurs.
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We offer companies an integrated solution for the digitalization of your business processes. With more than 25 years of experience, we successfully advise and support service providers of all sizes and industries in Germany, Switzerland and Austria.
Our service package covers the complete digitalization process: We analyze and optimize your business processes and map them digitally with our software projectfacts. More than 20,000 satisfied users already benefit from the efficiency gains and the easier work that a digital solution for their business processes brings.
Would you like to find out more about projectfacts or do you want advice on how to make your company processes more efficient? We look forward to talking to you!
With projectfacts, you have all relevant company processes in one system. This allows you to digitally map, automate and optimize all workflows around your customer projects. Thanks to intelligent links, all processes mesh seamlessly.
DATEV export, ZUGFeRD and e-invoicing, handover of documents to your tax adviser, plus development and operation in German data centres.
projectfacts in GermanyService impediments and travel times based on notional standard working time, driving times of driver and co-driver, a freely definable vacation year and regional public holiday calendars.
projectfacts in AustriaSwiss QR Code on the invoice, rounding to 5 Rappen, Swiss number format and francs alongside euros. The bookkeeping export adapts to the program your Swiss accountant uses.
projectfacts in Switzerland
projectfacts offers you project planning, control, analysis and billing in one integrated system. Plan times, resources and milestones for your projects and always keep an eye on how your projects are doing.
Record working hours at the touch of a button in the office, home office or on the move. Book times to your projects and bill them directly to the customer. You can also manage vacations and sick leave quickly and easily.
From quotation to invoice – everything in one system. With projectfacts, you bill your orders in no time. Even complex billing rules are no problem. The integrated receivables management ensures that no invoice is forgotten.
With the projectfacts ticket system, you manage your incoming requests. Ticket channels and status workflows keep things organized. You can also effortlessly record support times for your tickets and bill them directly to the customer.
The digital customer file from projectfacts gives you far more than just a collection of contact data. You get a comprehensive view of the customer and the complete communication history. All quotations, invoices, tickets and service notes.
The solution for customer development and support helpdesk.
More about IT companiesProfessional digital back office for your customer projects.
More about consultingOptimize personnel planning and your HR processes.
More about staffing service providersPitch successfully thanks to intelligent digital workflows.
More about agencies
Release 2026.3 brings AI to projectfacts, the connection to Claude or ChatGPT through the MCP server, the rebuilt cost accounting, calendar sync with Outlook via Microsoft Graph and many small improvements for everyday work.
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Since release 2026.3 you can connect projectfacts to your AI chat and use it there: ask in plain language about projects, hours or customers and get the answer from your own data, even when no report exists for it.
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Since release 2026.3, AI features are part of projectfacts. The first two take reading off your hands: they summarise long ticket histories and analyse your reports. On top of that comes the MCP server for Claude and ChatGPT.
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