Software for IT service providers
Successfully mastering the daily work routine
For IT companies there is not the one requirement. There are plenty more, and everywhere you want to be successful. For this reason, you need a system like projectfacts that meets all these requirements. We offer you:
Online project management
Whether development project or consulting services, with the online project management system you can master both. Define time sequences and smallest work packages or plan resources for long-term projects. You always keep an overview of your projects.
Flexible online billing
By integrating with project management, you always know when you can bill your projects. The online billing also controls your term contracts. Good support should be paid - for this reason you can also invoice tickets directly.
Fast time recording
Because you work at several locations, we offer you fast access to time recording everywhere. Book directly during ticket processing, record times per work package - even by stopwatch if you want. Record an entire week? No problem. Or simply use the mobile app.
Powerful ticket system
Always keep an eye on customer inquiries and process support cases efficiently. The ticket system ensures that everyone receives the tasks that are important to him or her. Through the complete connection with the project management, you assign Feature Request correctly and work through them.