projectfacts Experiences
For over 25 years, 5 POINT AG has been digitalising business processes. Many customers from a wide range of industries trust in our consulting and our software. They would like to share their experiences with projectfacts here with you, so that you too can benefit for your company and make a well-informed decision.
A+W Software GmbH
A+W Software GmbH is a long-standing customer and market leader for software in the flat glass industry as well as the window and door manufacturing sector. The company from Pohlheim in Hesse used many isolated solutions before projectfacts: project times were recorded in a dedicated tool, but had to be transferred manually into the billing system. Times were partly documented in Excel, which made reviewing and summarising them difficult. Reports and invoices could only be generated with great effort. Internal workflows were complex and confusing – an integrated, holistic solution for around 250 employees was urgently needed.
Leon Mattig, Process Manager at A+W Software GmbH, on his projectfacts experiences:
The introduction of projectfacts at A+W took place in two phases: first, the areas of HR, time recording, holiday and overtime were digitalised, then the ticket system for support. The collaboration with projectfacts was always very good. The software particularly impressed in support: the projectfacts standard for tickets is already a very good solution.
The key advantages from our perspective are greater transparency, streamlined processes and better data evaluations. Employees now have access to orders and invoices, which was not possible before. The customer portal is also a clear improvement, both for customers and for us.
"The data foundation has improved considerably thanks to projectfacts. projectfacts is definitely the right software for us."
We continue to see great potential in projectfacts for the future – especially in the area of commercial processes. The goal is to map the entire process chain from quotation to billing directly in projectfacts, thereby avoiding duplicate entries. In the future, QM documents such as weekly status reports are also to be used for customer information.
The greatest strength of the software lies in the connection between time recording and billing. My recommendation to others: work more with projectfacts standards and think less in terms of previously established processes.
con I energy consult GmbH
conIenergy GmbH advises companies on top future topics such as the energy, heat and mobility transition. Previously, conIenergy used a self-developed solution to organise company data. However, the tool was limited in its functionality: "We created projects and consultants booked their hours to them, but that was about all the tool could do". As the company grew, the tool's functions were no longer sufficient and needed to be replaced. The requirements for new software? To combine project management, time recording and billing in one software. A CRM system was to round it all off. projectfacts was able to fulfil all requirements and has been supporting conIenergy in all important business processes ever since.
Sina Hentschel, Assistant to the Partners, recalls her positive experience with projectfacts:
Acceptance within the team is high – even sceptical colleagues are convinced. Today, projectfacts is used comprehensively throughout the company: for project management, time recording, holiday management, travel expense accounting and capacity planning. We plan which project each employee works on every day. The automated invoicing is particularly impressive: I save a lot of time writing invoices. Previously the process was laborious and ran via email and Outlook, today it is significantly more efficient.
"The advantage is that you have everything in one system."
What we particularly appreciate about projectfacts is that all processes are bundled in one central system. Previously you had to switch between different programmes; today we have a complete overview of employees, projects, orders and customers. The software is especially suited to companies that plan projects, manage budgets and write invoices. It is important to allow enough time for training. Our conclusion: "A very good tool that can be customised individually."
WAHLER Human Resources
WAHLER Human Resources has been using projectfacts for many years to map processes digitally. From his time at major management consultancies, Michael Wahler knows the disadvantages of isolated solutions: "In the large management consultancies, times were usually recorded using several tools. In addition, CRM, invoicing, etc. were also separate from each other. This was not an optimal solution for me."
Michael Wahler, Founder and Managing Director of WAHLER Human Resources, is delighted by the extensive functionality
The core function, time recording combined with the invoicing module, as well as travel expense accounting, made the decision in favour of projectfacts easy for us at the time. In particular, the CRM function facilitates the tracking and documentation of customer communication, as all relevant data such as projects, documents and tickets are collected centrally. This supports sales, so that commissions are awarded more quickly. The business figures are now also clearer, which particularly relieves me when preparing board meetings. An important module is travel expense accounting, which is created directly in projectfacts and automatically transferred to invoicing. This saves time and avoids duplicate entry. The regular updates ensure that the system grows with requirements: this contributes to our high level of satisfaction with the system.
"projectfacts helps us to design our internal processes efficiently. In fact, and I have to mention this last point, I use projectfacts to explain to our customers how a cloud system works and should work."
kühn & weyh Software GmbH
Time recording via Excel is complicated and confusing for a team that was then 130 strong. For this reason, kühn & weyh Software GmbH was looking for an optimal solution for time recording for larger companies and found it in projectfacts. The company's consulting focus places project work at the forefront, which needs to be well documented. The three main requirements of the company in its search for a solution were:
1. Ease of use
2. High availability (online and mobile)
3. Uncomplicated reporting
After kwsoft examined a large number of software systems, the choice quickly fell on projectfacts. The software contains many functions that help the company to optimise its processes.
Jochen Schorn, Project Manager at kwsoft®, praises the implementation process with projectfacts:
The planning was straightforward, the consulting competent and it was also a good fit on a personal level. Employees particularly appreciate that time recording is easier and faster than before. In addition to time recording, we also use the CRM and finance modules to create customer data and orders. This allows the entire workflow from order creation to billing to be mapped digitally. projectfacts automatically generates timesheets, which is particularly practical in consulting: this way we can produce a proof of services for our customers without much effort.
"projectfacts is the billing basis for a large part of the consulting revenue at kwsoft®. It is a very strategic tool for us."
We draw a very positive conclusion from our collaboration. For this reason, we also plan to address the topics of holiday management and capacity planning with projectfacts going forward. I would recommend projectfacts to anyone who needs a good project management tool with simple time recording.
tetronik Kommunikationstechnik GmbH
tetronik Kommunikationstechnik GmbH has specialised for over 50 years in innovative call, warning and alarm systems, which are used primarily in healthcare, public authorities and industry. The number of projects is steadily increasing. To keep track of everything, the Taunusstein-based company set out to find a tool that combines CRM applications, project management and order invoicing.
With projectfacts, tetronik found a solution to its problems. The tool is a noticeable relief for the entire company. Over 750 maintenance projects as well as new installations and hotline enquiries are managed centrally. The system makes work easier as all employees have access to projects and communications at all times. Particularly practical is the link with the ticket system, which also stores emails centrally.
The sales team uses projectfacts for forecasts, sales opportunities and campaigns, which improves collaboration. Previously all of this ran through Outlook or phone calls, but was never documented. Now everyone has the overview. Even a service employee on site can see when there is currently an open offer and can spontaneously follow up.
"It's great,
it's simple."
With projectfacts, tetronik saves a great deal of time and effort. Employees navigate the system seamlessly and intuitively and appreciate the added value. Further additions are planned for the future. Time recording and the HR module are at the top of the list.
We can recommend projectfacts above all to companies that work on a project basis. For manufacturing companies, the lack of merchandise management may be an obstacle. We are convinced by the personal collaboration with the projectfacts team.
brandwerk consulting group
The brandwerk consulting group brings many years of experience in fire protection: whether new construction or renovation. brandwerk accompanies building owners, general planners and architects throughout the entire construction process.
Many projects need to be organised. Budgeting plays a major role here, as does the ability to organise data over the long term. Because projects at brandwerk often last a long time, not infrequently over a decade. Example large-scale project in Munich: "As of today, there are 1,500 emails in there, it's been running for five years and will run for another ten years".
For us, the target/actual comparisons are particularly important. Customers often do not understand when additional claims are made early in the project, even though the total budget has not yet been exhausted. projectfacts helps us to keep track of this and make it transparent to the customer.
"I would recommend projectfacts to anyone who sees projects as their central focus."
The fact that projectfacts brings together all the important information and the entire documentation for a project is a major advantage. Projects of this scale simply cannot be managed any other way. The integrated billing is also very practical. I would recommend projectfacts to anyone who sees projects as their central focus.
projectfacts is a real asset for several hundred customers and over 20,000 users.
Would you like to join them and find out more about us and projectfacts? Then get in touch now! Our consulting team will support you in solving your challenges.