Skip to main content

Controlling software for service providers

In projectfacts the figures for your controlling are created where your team books hours, runs projects and writes invoices. So you can see whether a project is making money in the current week, not only at the quarterly close.

Enquire now

What is controlling software?

Controlling software analyses a company's times, costs and revenue so that management can steer by them: spotting variances early, comparing projects and customers, checking prices. In projectfacts, controlling is not a separate system alongside day-to-day business but the analysis across all modules. Project times, invoices, documents, sales opportunities and tickets sit in the same data pool that the reports read.

The Controlling module offers ready-made reports on finance, projects, employees, sales and tickets. They all work the same way: choose filters and period, sort by column, click through to the data behind a figure, print or export to Excel. Since release 2026.3, full cost accounting with cost centres, allocations and contribution margin II is part of it as well.

Three questions decide the result

Margin

Is this project making money? projectfacts continuously calculates the contribution margin per project and per customer from booked times, internal cost rates, documents and costs.

Utilisation

How much of the available time could be sold? The reports separate billable from non-billable hours, per employee, category and period.

Pricing

Are we achieving the rates we calculated with? Project and customer analysis show the average revenue per hour, the post-calculation shows the extra or shortfall in revenue per order.

Margin, utilisation and price at a glance | projectfacts

Why all three

A fully booked team is not yet a good margin

A service provider sells the time and skills of its people. An hour nobody pays for cannot be put into stock. That is why controlling for service providers looks at margin, utilisation and price, not at unit costs.

An example: at a consultancy every consultant is booked until the end of the quarter. Utilisation looks good, yet less is left over at month end than expected. The reason is not in any utilisation list: two fixed-price projects are running over budget, and a major customer pays a rate below the average. Anyone who sees only one of the three levers can easily pull the wrong one. In projectfacts all three are based on the same data.

  • Project analysis sorts projects by contribution margin, with the loss-makers at the bottom
  • Customer analysis shows contribution margin and average revenue per hour for each customer
  • Area/category analysis separates billable from non-billable time

Every key figure has its report

Report in projectfacts
ready-calculated, one click to the data behind it
Answers the question
what the monthly meeting decides on
Contribution margin per project
Project analysis
Which project is making money, and which no longer is?
Contribution margin per customer
Customer analysis
Which customer pays off?
Average revenue per hour
Project and customer analysis
Are we achieving the rates we calculated with?
Billable and non-billable hours
Area/category analysis
How much of the working time reaches the customer?
Extra or shortfall in revenue per order
Post-calculation
Did the order pay off once it was completed?
Plan and actual per cost centre
Cost accounting, “Plan & analysis” tab
Where does a department stand against its plan?
Expected revenue
Future revenue
What will the coming months bring from orders and payment plans?
Sales revenue and forecast
Sales opportunity analysis
Is what sales is building up enough for tomorrow's utilisation?

The figures are created where the work is done

Many service providers have long had their data in one system but analyse it somewhere else: in Excel, at the tax adviser's office or in the quarterly meeting. Accounting, project management and management then discuss three different sets of figures.

In projectfacts, controlling is the analysis across all modules. Project times come from time recording, invoices and incoming invoices from invoicing, plan and budget from project management, sales opportunities from the CRM and tickets from the ticket system. Nobody transfers anything, and no interface needs maintaining.

One adjusting screw lies outside the reports: the internal cost rate per employee. You store it with a validity period in the personnel area. Only with it does a booked hour become a cost amount, and a later salary adjustment does not change the months already past.

What belongs to controlling in projectfacts

Cost accounting in controlling | projectfacts

Cost accounting

Every posting knows what it was incurred for

Behind the contribution margin is cost accounting. Every project time, every cost element, every document item and every posting gets three details: what kind of cost it is, where in the company it arose and for which project. A rule pre-fills them on entry, so your team books as usual.

This creates two views of the same euros. The contribution margin asks what a project or customer leaves over. The cost centre asks what a department costs and where it stands against its plan in the current year.

Financial accounting stays with the tax adviser. Invoices and documents go across via the DATEV interface, and controlling in projectfacts is the steering view alongside.

Which controlling software suits you?

Planning and finance software
works forward from the accounts
projectfacts
works from the booked hour
Where do the figures come from?
from financial accounting and other upstream systems, usually by import
from day-to-day business in the same system, no import needed
What is steered?
the company as a whole, with P&L, balance sheet and liquidity
projects, customers, cost centres and your people's time
When does a variance become visible?
usually after the month-end close
as soon as hours and documents are booked
Who works with it?
controlling and finance teams with their own reporting models
management and project managers with ready-made reports
Suits you if …
you plan several companies or need to model freely
your result depends on how many hours are paid for and at what rate

The two are not mutually exclusive. If you already work with planning software, you pass the project and customer figures from projectfacts on to it via Excel export or the REST API.

Bring your monthly report along

Show us the spreadsheet someone puts together by hand every month. In the conversation you will see which report in projectfacts delivers it, what needs to be set up for it and where the limits are.

Enquire now

A controlling month in five steps

This is how the monthly discussion of the figures can run in projectfacts, from a complete set of bookings to the decision.

1. Close the bookings

All hours for the month are booked and approved. Documents and incoming invoices have been checked and carry cost type, cost centre and cost object.

2. Sort projects by contribution margin

Project analysis puts the loss-makers at the bottom. One click on a project shows the hours and costs behind the figure.

3. Post-calculate completed orders

Post-calculation places what was incurred and what was billed next to every order. Anyone who sees a revenue shortfall there will cost the next quote of this kind differently.

4. Hold cost centres against the plan

The “Plan & analysis” tab of every cost centre shows plan, actual and variance, per month and since the start of the year.

5. Look ahead and decide

Future revenue shows what will come from orders and payment plans, the sales opportunity analysis what sales is building up. Then the decision is made, for example to replan a project or raise a change request.

The reports are predefined, not freely modelled

The reports in Controlling are predefined. Within a report you choose columns, period, breakdown and filters and save the result as a bookmark. projectfacts does not include a designer in which you click together your own data models and dashboards as in a BI tool. If you want to go further, there are four routes:

Excel export

Every report can be printed and exported to Excel. You define fixed reports for Excel or PDF via the CSV and Excel export.

Power BI

For monthly comparisons, trends over time and dashboards of your own, you analyse key figures from projectfacts in Power BI.

REST API

Via the open REST API you pull data into a tool of your own or into existing planning software.

AI and MCP server

Since release 2026.3 an AI can assess a report on request, using your own AI access. You ask questions about your figures in your own words via the MCP server, always with exactly your permissions.

Which figure are you missing today?

Tell us how you steer your company today and which question remains open. We will show you where projectfacts delivers the answer from your own bookings.

Enquire now

Still have questions? We have the right answer!

Give us a call, send us an e-mail or take a look at our FAQ section! We will be happy to answer your questions!

Frequently asked questions

What is controlling software?
Controlling software analyses a company's times, costs and revenue so that management can spot variances early and steer. In projectfacts, controlling is not an island of its own but the analysis across time recording, projects, invoicing, CRM and the ticket system.
Which key figures does a service provider need in controlling?
Above all the contribution margin per project and per customer, the share of billable hours in working time, the average revenue per hour, the extra or shortfall in revenue per completed order and the expected revenue for the coming months. In projectfacts each of these is calculated by a ready-made report from your own bookings.
Can controlling software replace the monthly spreadsheet?
For the figures that come round every month, yes. projectfacts calculates contribution margin, billable hours and post-calculation from the bookings, so nobody has to gather them. Excel still makes sense for special analyses: every report can be exported to Excel.
Does projectfacts replace a BI tool such as Power BI?
No. The reports in projectfacts are predefined and can be adjusted via columns, period and filters, but a freely modelled dashboard designer is not part of it. For dashboards of your own, you analyse the key figures from projectfacts in Power BI or pull the data into a tool of your own via the REST API.
Does controlling replace bookkeeping?
No. Annual accounts and taxes stay with the tax adviser. projectfacts passes invoices and documents on via the DATEV interface and provides the internal steering view by project, customer and cost centre alongside.
Which companies is controlling in projectfacts suited to?
Project-based service providers who sell their people's time, such as management consultancies, IT companies, agencies and personnel service providers.
Why is the contribution margin in my reports empty?
Usually the employees' internal cost rate is missing. Without it, projectfacts cannot convert booked hours into costs. You store it per employee and period in the personnel area, after which project, employee and customer analysis calculate in full.
What does controlling in projectfacts cost?
Controlling is not an add-on module. projectfacts has no editions: reports, cost accounting and contribution margin analyses are included, like every other function, in the price of 29 € per user per month. You will find the exact breakdown on the Prices page.
Can I analyse my figures with AI?
Yes. Since release 2026.3 an AI can read a report on request and point out what stands out. For this you connect your own AI access. You ask questions about your data in your own words via the MCP server and an AI assistant, more on this under AI features.