Is projectfacts the right software for my company?

Many service companies face the challenge of efficiently linking time recording and billing. In practice, the recording of working and project times is often separate from invoicing. This not infrequently leads to duplicate effort, media breaks or incomplete billing.

The projectfacts ERP software can provide meaningful support here by integrating both processes in one system. Employees record their times directly in the system – regardless of whether they involve consulting hours, support services or administrative activities. These times are then immediately available for billing.

Service companies frequently handle very different project formats: from smaller individual orders through to long-term, complex projects. ERP software can help to manage these projects in a structured way – seamlessly from order receipt through to billing.

Even when recording a customer order, relevant key data such as scope of services, deadlines or billing agreements can be stored. This information forms the basis for further project planning. A project with tasks, schedules and responsibilities is automatically created from the order.

During the project runtime, the software enables ongoing monitoring. Progress, workloads or deviations can be tracked in real time – broken down by project phases, tasks or the employees involved. Through integration with time recording and capacity planning, bottlenecks can be identified at an early stage.

Especially in the area of service and support, it is important to process customer enquiries in a structured manner and document them traceably. An integrated ticket system helps to capture incoming enquiries centrally – for example by email, telephone or via a contact form.

projectfacts is the ideal ERP software for companies that:

As an IT company, we speak from experience: development work, customer projects and support can be ideally mapped with projectfacts. Join our many customers from the IT sector!

As a management consultancy, you are accustomed to analysing and optimising your customers' business processes. You can do this even better when you yourself have access to an efficient software solution like projectfacts.

Engineers benefit from the versatile project management as well as comprehensive billing options, including HOAI. This guarantees success even for complex engineering projects!

Agencies always need to stay up to date. Especially in the demanding day-to-day project environment, projectfacts helps you to keep track. You can focus on client work and leave the back office to our software solution.

Personnel service providers need to manage a large number of contacts, both on the candidate side and on the company side. We offer you a solution with which you can manage contacts and business processes in one software.

projectfacts is not an all-round ERP in the classical sense. Our solution was tailored specifically to service companies. Therefore there are also areas in which we deliberately do not place the emphasis:

Compared to individual isolated solutions, integrated business software like projectfacts offers decisive advantages: all relevant business areas – from project management through time recording to billing – access a shared data base. This eliminates duplicate entries, interface problems and media breaks. Information is always up to date, consistent and transparently available. Processes can be mapped end-to-end, automated and designed significantly more efficiently. This saves companies time, avoids errors and creates a central platform for collaboration and management.